Cancer patients and coronavirus (COVID-19)
At Virginia Cancer Institute, there is nothing more important than the health and well-being of our patients, employees and community. During this time of uneasiness as coronavirus impacts our daily lives, we want to assure you that we remain committed to providing the high quality and compassionate care you have come to expect from your caregivers at Virginia Cancer Institute. We are here for you and we will continue to update our website as new information becomes available.
VCI’s Clinic Operations
We are currently operating under normal business hours. For your convenience we are offering both in-person and telehealth patient appointments.
Prior to your visit you will receive a pre-registration email or text message with a link to verify your personal information and complete a COVID-19 Health Screening.
- No patient guests are permitted within our offices unless this is your first oncology appointment. Patient visitors will be asked to wait outside of our office.
- Face masks must be worn at all times. The face mask needs to cover your noise and your mouth.
- If you are symptomatic with fever and/or acute respiratory symptoms
- If you have been in contact with someone who has COVID-19 within the past 14 days
Please make every effort to return this phone call if you are unavailable when the VCI representative calls you.
On the day of your appointment, you will be screened again prior to entering the building. Please allow a few extra minutes prior to your appointment to complete the necessary screening.
If you would like to schedule a telemedicine visit or change an upcoming in-person visit to a telehealth visit, please contact our office. VCI uses doxy.me for all telehealth visits. Telehealth visits are a great way to allow loved ones and caregivers to be a part of your physician’s appointment. Not all visits can be conducted through our telehealth service. For telehealth visits, we ask the following:
- Patients must have access to both audio and video capabilities through a device such as a computer, laptop, iPad, smart phone, etc.
- Ensure you have adequate internet or cell phone service capable of supporting an audio & video communication.
- Provide the VCI team with an e-mail address or phone number where we can reach you.
- A telehealth link will be sent to you the day of your appointment, please click on the link and sign in 5 minutes prior to your scheduled appointment time.
VCI and the COVID-19 Vaccine
Currently, Virginia Cancer Institute does not have the COVID-19 vaccine. We are encouraging our patients to speak with their physician about the COVID-19 vaccine.
The Virginia Department of Health is offering appointments for the COVID-19 vaccine. To register for a COVID-19 vaccine appointment, please visit https://vaccinate.virginia.gov/ or call 1-877-829-4682.
For information on vaccine availability and appointment information at a local pharmacy (i.e. CVS, Walgreens, Walmart), please visit the Vaccine Finder website at: https://vaccinefinder.org/
VCI’s response to the COVID-19 pandemic:
- Availability of Telehealth visits to help reduce a patient’s need to travel to the office.
- We are performing temperature checks of all patients and employees prior to entry into the office.
- Frequent cleaning of waiting rooms, all patient exam rooms, infusion rooms, staff workspaces and facilities.
- Hand sanitizer is available in all offices, availability of tissues, and open receptacles.
- Masks must be work at all times by patients, physicians and staff.
- All patients are asked to complete a Health Assessment prior to entering our office.
- 1 visitor per patient is permitted only when meeting with your physician. For all other appointments, patient visitors are not permitted.
What are signs of COVID-19?
COVID-19 causes cold or flu-like symptoms. These may include fever, cough, difficulty breathing, sore throat, body aches, chills, nausea, vomiting or diarrhea. If you are not actively receiving treatments, please see your PCP or urgent care for flu or COVID-19 symptoms.
How can I be tested for COVID-19?
If you have any of the above symptoms and have been exposed to COVID-19, your physician may recommend a COVID-19 test. VCI does not offer COVID-19 tests. Several primary care physician offices, urgent care clinics, hospitals and the health department are offering COVID-19 tests. For more information on testing locations, please click on the link below.
How can I protect myself from getting COVID-19?
The best way to prevent coronavirus is to avoid being exposed to the virus. Recommendations from the CDC include:
- Washing your hands with soap and water for 20 seconds
- Wear a Facemask
- Stay at least 6 feet from others who don’t live with you
- Avoid crowds
- Avoid close contact with those that are sick
- Stay home when you are sick
- Cover your cough and sneeze
- Regularly disinfect surfaces with household cleaners
- Monitor your health daily
Where can I get more information?
Virginia Department of Health: https://www.vdh.virginia.gov/